January 27, 2024

Launching Success in 2024: The Power of ‘Liftoff’ as Our Word of the Year

Category: Senior Living

Author: Mark Stapleton, Executive Director

At the beginning of each year, Michael Buckley, Arrow’s personal and professional development coach and “The Chief Feelings Officer,” asks each team member to pick a “Word of the Year.”

To help individuals come up with a word, he offers questions like:

What does your life need more of right now?

And my life will be improved if I have more of what?

Michael reminds us that sometimes, we need more focus. Then, other times, it’s more compassion, and at times, we need more fun! In past years, team members have chosen words such as clarity, confidence, intentional, commitment, consideration, and receptiveness.

This year, team members are actively selecting a Word of the Year for themselves and collaborating to create a word for their community. Picking a personal word and community word is a commitment to doing work on themselves and the “we” and “us” work they want to accomplish as a community.

The Vitalia Highland Heights word of the year is “liftoff.”

This word is significant because it means things are moving up and forward. It also means you are leaving the gravity of the past behind you. Our community is set to open in 2024, so we will take off and leave the construction delays behind us! 

By setting an intention for the year, we’re shaping our community for success. It clearly describes our direction and motivates us to leave the past behind and aim for the stars. In essence, we are sending the message we are moving onward and upward. We will incorporate the word into the community’s daily operations with a daily standup to show how we are rising above the previous day. 

The biggest goals of the year for our community are to open smoothly and achieve a strong occupancy level as soon as possible while achieving and maintaining Arrow standards for the respective neighborhoods. We are anxiously awaiting our opening and eager to get things started with liftoff.

The chosen Word of the Year should inspire the team. If it doesn’t, it means they selected the wrong word. Hold yourself and others accountable throughout the year. Engage with team members about their Word of the Year and keep it as a frequent topic of discussion in your community. Monitor your achievements using your 2024 Word of the Year, and we eagerly anticipate celebrating them with you!

VITALIA® Highland Heights in Highland Heights, OH offers independent senior apartments, assisted living, and memory care with a variety of services and a range of floor plan options. Amenities include restaurant dining, 24-hour bistro, concierge service, housekeeping, events and entertainment, personal care, transportation services, and more. Centrally located near Hillcrest Hospital | Cleveland Clinic with convenient access to major shopping centers and attractions, including Stonewater Golf Club, Beachwood Place, North Chagrin Reservation, Euclid Creek Reservation, Lake County Captains, Rock n Roll Hall of Fame, and Great Lakes Science Center.

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